Privacy Policy – Grumbleberry

Effective Date: August 1, 2026

Grumbleberry (“Grumbleberry,” “we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit Grumbleberry.com (the “Site”), create or place an order, purchase a physical or digital product, contact us, or otherwise interact with Grumbleberry.

By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with Grumbleberry. We may collect information that you provide directly to us as well as certain information collected automatically when you use the Site.

Personal Information You Provide

When you place an order, contact us, or otherwise interact with the Site, we may collect information such as:

  • Your name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number, when necessary for order fulfillment or delivery

  • Information you provide when contacting customer support

  • Information associated with your customer account, if you create one

  • Other information you voluntarily provide to us

Order and Transaction Information

When you make a purchase, we may collect and maintain information related to your transaction, including:

  • Products purchased

  • Order number and order history

  • Purchase date

  • Order total

  • Billing and shipping information

  • Order status

  • Shipping and tracking information

  • Digital product access or delivery information

  • Refund, return, replacement, or customer service information associated with an order

This information allows us to process purchases, provide customer service, maintain business records, and address questions or problems related to an order.

Payment Information

Payments made through Grumbleberry are processed using third-party payment processors.

When you enter payment information during checkout, your payment details are transmitted to and processed by the applicable payment provider. Grumbleberry does not directly store your complete credit or debit card number.

Payment processors may collect information necessary to complete your transaction, prevent fraud, verify payment information, and comply with applicable financial and legal requirements.

Your use of a third-party payment service may also be subject to that provider's own privacy policy and terms.

How We Use Your Information

We may use information collected through Grumbleberry to:

  • Process and manage purchases

  • Process payments

  • Manufacture and fulfill physical product orders

  • Arrange shipment and delivery of physical products

  • Deliver digital products

  • Provide order confirmations, shipping notices, tracking information, and other transactional communications

  • Respond to customer service inquiries

  • Evaluate return or replacement requests

  • Investigate reports of damaged, defective, misprinted, or incorrect products

  • Maintain order and transaction records

  • Detect, investigate, and prevent fraudulent or unauthorized activity

  • Protect Grumbleberry, our customers, our artwork, and our digital products

  • Operate, maintain, troubleshoot, and improve the Site

  • Understand how visitors generally use the Site

  • Comply with applicable legal, tax, accounting, and regulatory requirements

  • Enforce our policies, terms, licenses, and other agreements

We do not sell or rent your personal information in exchange for money.

Physical Product Fulfillment

Grumbleberry currently uses third-party production and fulfillment partners to manufacture and ship physical products.

When you purchase a physical product, certain information must be shared with the company responsible for producing and fulfilling your order. This may include information such as:

  • Your name

  • Shipping address

  • Products ordered

  • Product specifications

  • Order information

  • Other information reasonably necessary to manufacture and deliver your purchase

Our production and fulfillment partners receive information necessary to perform services related to your order.

Because Grumbleberry's physical products are currently produced and shipped through third-party facilities, your order information may be processed through systems operated by those service providers.

Shipping and Delivery Information

When a physical order is shipped, information necessary for delivery may be provided to shipping carriers and logistics providers.

This may include:

  • Your name

  • Shipping address

  • Tracking information

  • Delivery information

  • Other information reasonably necessary to transport and deliver your package

Shipping carriers operate independently and may collect, process, or retain information according to their own privacy policies and legal obligations.

Digital Products

Grumbleberry may offer digital products, including digital art-related resources, Procreate brushes, and other downloadable products.

When you purchase or access a digital product, we or our service providers may maintain information relating to the transaction and delivery of that product. This may include:

  • Purchase records

  • Download access

  • Download attempts

  • File delivery confirmation

  • Account or order information associated with the purchase

  • Technical information reasonably necessary to provide or protect the digital product

This information may be used to provide purchased content, troubleshoot delivery problems, prevent unauthorized distribution, investigate suspected misuse, and protect Grumbleberry's intellectual property.

Website and Technical Information

When you visit Grumbleberry.com, certain technical information may be collected automatically by the Site or by services used to operate and analyze the Site.

Depending on the technologies and services in use, this information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Approximate visit duration

  • General interaction with the Site

  • Date and time of visits

  • General geographic information derived from an IP address

  • Cookie or similar technology identifiers

This information may be used for security, fraud prevention, troubleshooting, website functionality, analytics, performance monitoring, and general business purposes.

Cookies and Similar Technologies

Grumbleberry.com may use cookies and similar technologies to help the Site function properly and understand how visitors interact with it.

Cookies may be used to:

  • Maintain shopping cart functionality

  • Remember preferences

  • Support checkout functionality

  • Maintain account sessions

  • Improve Site performance

  • Understand general website usage

  • Support security and fraud prevention

  • Provide analytics

Some cookies may be necessary for the Site to function correctly.

You may be able to disable or limit cookies through your browser settings. However, disabling certain cookies may prevent portions of the Site, shopping cart, account system, or checkout process from functioning properly.

Where required by applicable law, additional cookie choices or consent mechanisms may be provided through the Site.

Analytics and Website Services

We may use third-party services to help operate, secure, maintain, and understand the performance of Grumbleberry.com.

These services may process technical or usage information according to their own privacy practices.

Information collected through analytics is generally used to understand matters such as Site traffic, popular pages, general visitor behavior, technical performance, and potential problems with the Site.

How We Share Information

We may share personal information with third parties when reasonably necessary to operate Grumbleberry and provide our products and services.

These parties may include:

  • Payment processors

  • Production and fulfillment partners

  • Shipping carriers and logistics providers

  • Website hosting providers

  • Ecommerce and website technology providers

  • Digital product delivery services

  • Analytics providers

  • Security and fraud-prevention services

  • Email and transactional communication providers

  • Professional advisers or service providers when reasonably necessary

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful legal requests, protect our legal rights, investigate fraud or misuse, protect the safety or security of the Site, or enforce our agreements and policies.

Fraud Prevention and Protection of Grumbleberry

We reserve the right to use information associated with purchases, accounts, communications, transactions, and Site activity to investigate suspected fraud, abuse, unauthorized transactions, chargeback abuse, intellectual property violations, or other misuse of Grumbleberry's products or services.

Where reasonably necessary, relevant information may be provided to payment processors, financial institutions, service providers, legal advisers, or appropriate authorities.

Data Security

We take reasonable administrative and technical precautions intended to protect personal information under our control.

However, no website, electronic transmission, database, payment system, or method of electronic storage can be guaranteed to be completely secure.

Although we take reasonable steps to safeguard information, we cannot guarantee absolute security.

Customers are also responsible for protecting passwords, account credentials, devices, and other information under their control.

Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal purposes.

For example, information may be retained to:

  • Maintain transaction and accounting records

  • Provide customer support

  • Document orders, returns, replacements, and disputes

  • Comply with tax and financial recordkeeping requirements

  • Prevent fraud or abuse

  • Resolve payment disputes or chargebacks

  • Enforce our policies and agreements

  • Protect our intellectual property

  • Comply with applicable legal obligations

Retention periods may vary depending on the type of information and the reason it is being maintained.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

  • Request information about personal data we maintain about you

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request additional information regarding how personal information is used or disclosed

  • Exercise other privacy rights provided by applicable law

Not every right applies in every circumstance, and certain information may need to be retained when permitted or required for legal, tax, accounting, fraud-prevention, transaction-recordkeeping, dispute-resolution, or other legitimate purposes.

To submit a privacy request, contact hello@grumbleberry.com.

We may need to verify your identity before completing certain requests.

Children's Privacy

Grumbleberry is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we may take reasonable steps to delete it.

Parents or legal guardians who believe a child has provided personal information to Grumbleberry may contact us at hello@grumbleberry.com.

Third-Party Websites and Services

Grumbleberry.com may contain links to websites, platforms, services, or resources operated by third parties.

Once you leave Grumbleberry.com or interact directly with a third-party service, that third party's privacy practices may apply.

Grumbleberry does not control and is not responsible for the privacy practices, security, availability, or content of independent third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

Business Transfers

If Grumbleberry or its associated business assets are reorganized, transferred, sold, merged, or otherwise involved in a business transaction, information maintained in connection with the business may be transferred as part of that transaction where permitted by applicable law.

Any personal information transferred in such circumstances would remain subject to applicable privacy requirements.

United States Operations

Grumbleberry currently sells and ships physical products only within the United States.

The Site is operated for a United States-based business and customer base. If you access the Site from outside the United States, you understand that information may be processed or stored in the United States or through service providers used in connection with the Site.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes to our business, products, services, website technologies, service providers, or legal obligations.

When we make changes, the updated policy may be posted on Grumbleberry.com with a revised effective or updated date.

We encourage visitors and customers to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact:

Grumbleberry
A Becca Bleu Site
Email: hello@grumbleberry.com
Website: Grumbleberry.com

Business Ownership and Brand Information

Grumbleberry is a Becca Bleu site.

Becca Bleu is the company and creative identity behind Grumbleberry. Grumbleberry primarily features original, hand-drawn artwork and illustrations by Becca Bleu across physical and digital products.

Grumbleberry products may include desk mats, mousepads, mugs, apparel, blankets, coloring books, digital brushes, and other art-based products and collections introduced over time.